Refund Policy | Rising Vegans - Buy Vegan Clothing and Accessories
If you are returning an item due an error we made, we will 100% correct the error and cover the costs to return the unworn and unwashed item within 30 days of the purchase. The item must be in the original packaging.
Made to order products such as t-shirts, hoodies, tank tops, hats, leggings, sweatpants, sports bras, etc., cannot be returned unless the item is damaged or defective.
All other items may be returned within 30 days of purchased.
Intimate products are exempt from return.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Your refund will be processed and automatically be applied to your credit card or original method of payment, usually between 7-10 business days. 15% restock fee applies.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Info@risingvegans.com.
Sale items (if applicable)
Only regular priced items may be refunded, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Info@risingvegans.com and send your item to: Rising Vegans, 22287 Mulholland Hwy, 428, Calabasas, CA 91302.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.
To return your product, you should mail your product to: Rising Vegans, 22287 Mulholland Hwy, PMB 428, Calabasas, CA 91302, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 15% re-stock fee applies. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.